Constituent and Community Engagement Officer (EOA)

Senator Lisa Darmanin

Senator for Victoria

The office of Senator Lisa Darmanin is seeking applications for a casual Constituent and Community Engagement Officer, based in the Electorate Office in Melbourne CBD, Victoria.

We acknowledge the value that diversity brings. We are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We welcome applications from Aboriginal and Torres Strait Islander people, mature age people, people from diverse backgrounds, LGBTIQA+ and people with a disability.

Position Overview

Senator Lisa Darmanin’s office is looking for a friendly and organised Constituent and Community Engagement Officer for 6-20 hours per week to assist with public enquiries, community outreach, and office communications.

The key duties of the position include but are not limited to:

•      Respond to public enquiries via phone, email, and in person. 
•      Assist with community outreach and events. 
•      Help manage communications, including direct community engagement but with the potential to extend to written communications such as social media and newsletters. 
•      Support the Senator’s work in the community
•      Support and maintain a safe, respectful and inclusive workplace culture. 
•      Other duties as required to support the Parliamentarian and the effective operation of the Electorate Office. 

The ideal applicant will possess the following skills and experience:

•      Strong communication skills and the ability to accurately track, follow-up and follow-through with community enquiries. 
•      Ability to work independently and in a small team. 
•      Good organisational skills and attention to detail. 
•      Basic IT skills (Microsoft Office, email platforms, etc.). 
•       A respectful demeanour when engaging with office staff and constituents.
•       Knowledge of public policy and local issues – Desired.

Employment conditions:

The position is offered under the Members of Parliament (Staff) Act 1984 and conditions are outlined in the Commonwealth Members of Parliament Staff Enterprise Agreement 2024-27 which include:

• A commencing hourly rate between $36.22 and $38.34 will be negotiated depending on experience and relevant skills.
• Additional 25% casual loading.
• An employer superannuation contribution of 15.4% will be payable.

Applicants should note the following:

•      The successful applicant may be required to undergo a National Police History Check.
•      The successful applicant will be required to comply with their obligations under the Behaviour Codes and Standards.
• ·    For staff employed by a Minister or Parliamentary Secretary either in a personal or electorate staff position, it is a condition of your employment that you obtain and maintain a Negative Vetting 2 security clearance and comply with the Ministerial Staff Code of Conduct.

How to apply:  

Submit a CV with the names of two referees and a short cover letter outlining your interest in this position, and demonstrating your skills, capabilities, knowledge and experience.  

Submit Applications to  [email protected]

Applications close on     11 March 2025 

Contact Officer                 Rose Steele, Office Manager 0405 000 680